Application Associate Enterprise / Client Operations

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Islamabad, Pakistan, Pakistan
Job Detail
  • Industry:
    Banking/Financial Services
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
    More than your current
  • Job Location:
    Islamabad, Pakistan
  • Minimum Education:
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Dec 19, 2019
  • Job Posting Date:
    Nov 22, 2019
Job Description

The Role: Application Associate, Enterprise

Shift: This is a night shift position.

The Location: Islamabad, Pakistan

The Team: Data Feed team focuses on the data delivery channel for the legacy SNL Data that is published via FTP, which our clients load on to their own Business Intelligence tools. Spread across Pakistan, India, Philippines and US, the team caters to a wide array of global clients who are looking to integrate the Data Feed into their systems to turn information to actionable insights so that they spend more time conducting analysis and less on retrieving data.

The Impact: As the face of the organization, your regular day requires you to answer client queries regarding the structure and mechanics of the vast array of Data Feed packages. You’ll need to dig down into what the client needs to know, test and deploy updates periodically to the Data Feed platform. Mediating between Sales team and client-side business users to explain the dynamics of the Data Feed platform.

What’s in it for you:

You will practice how SQL and XAML work together to deliver our data to our clients.

You get to learn how to build, test and ship products that our clients use directly for their analysis.

You get to experience the data feed lifecycle starting from generating data files from the application end to client facing FTP end.

You will sharpen your professional and interpersonal skills while interacting with development teams of major organizations.

You get to develop your industry knowledge by working with our diverse client base at various financial institutions, government organizations and Universities located across the globe.

You will get to collaborate with different functions in the organization; sales, content, product management.

You will be a part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward high performance with growth opportunities.


Provide client support via phone, email and other mediums

Develop and QA on SNL Data Feed product releases.

Construct batch scripts in order to automate data transmission between S&P and the client.

Troubleshoot various product scenarios in order to resolve client queries.

Make suggestions in regards to product usability, presentation, and data quality

Assist sales representatives in ensuring clients understand the dynamics of using SNL Data Feeds.

Maintain product documentation of all Legacy SNL Data Feeds.

Work with Senior Associates on projects which improve and develop Data Feeds and SNL data over XpressFeeds

What We’re Looking For:

Basic Qualifications:

Minimum of a Bachelor's/College degree in Computer Science, Computer Engineering.

Basic understanding of SQL language.

Excellent written and verbal communication skills.

Strong attention to detail and ability to multitask effectively.

Team-player mentality with tight-knit collaboration skills.

Flexible to changes in a rapidly growing environment.

About Statement

At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence.

S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person’s ability to perform his or her job.

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